Last updated: 17 October 2026
1. How hand-over works
For every confirmed order we agree a hand-over date and method with you: collection from us, hand-over by our team, or dispatch through a trusted delivery or courier partner.
2. Areas
We regularly serve clients across Gurugram and Delhi NCR. Gifts for other cities in India can be sent through courier partners for non-perishable items.
3. Timelines
Timelines depend on personalisation, quantity and availability and are confirmed in your quotation. Please share your occasion date at the time of enquiry so we can plan accordingly.
4. Charges
Any delivery or courier charges are included or shown separately in your quotation before you confirm.
5. Recipient details
Please share a complete address and a reachable phone number, and arrange gate or reception access where needed. Re-delivery due to incorrect details or the recipient being unavailable may be charged.
6. Delays
We plan for timely hand-over. If an unexpected delay happens (traffic, weather, courier issues), we will inform you promptly and work out a solution.
7. Contact
+91 99999 99999 · hello@yaavika.com